Operations & Organizational Development
Operational Development Package
A project-based engagement for business owners who need more than recommendations and want assistance developing foundational organizational processes.
Moves from identifying operational weaknesses to creating practical documentation and implementation tools.
Who this is for
Business owners seeking practical foundational processes and documentation for one business and one operating location.
Engagement objectives
- Identify operational priorities.
- Develop three customized procedures.
- Create a sequenced implementation roadmap.
Phase 1: Organizational review
- Review of existing business structure.
- Identification of operational priorities.
- Discussion of management responsibilities.
- Review of current workflows.
Phase 2: Operational planning
- Recommended organizational improvements.
- Workflow recommendations.
- Administrative process organization.
- Staff responsibility recommendations.
- Customer experience improvement priorities.
Phase 3: Process development
- Development of up to three customized operational procedures.
- Administrative checklists.
- Basic role and responsibility documentation.
- Workflow documentation.
Phase 4: Implementation planning
- Recommended implementation sequence.
- Management action priorities.
- Staff communication recommendations.
- 30-day implementation roadmap.
Your deliverables
- Operational assessment summary.
- Organizational recommendations.
- Three customized SOP documents.
- Administrative workflow documentation.
- Implementation roadmap.
- Two 60-minute consultation sessions.
Scope & exclusions
- Direct employee supervision.
- Recruiting and hiring.
- Payroll processing.
- Legal HR compliance.
- Software development.
- Full operational implementation.
- Ongoing management.
Delivery timeline
Estimated 20–30 business days.
Payment & engagement terms
A 50% deposit is required to begin. The remaining 50% is due before final deliverables are released. Work begins after payment and receipt of required client information. Client delays in providing documents or approvals may change the timeline.
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